1-Year Warranty

At Kymee, we believe jewelry should be lived in — beautifully and worry-free. That’s why we offer a 1-Year Warranty on every piece, from the date of your purchase.

This warranty covers specific product concerns related to craftsmanship and manufacturing, so you can shop with trust and wear with confidence.

What’s Covered

Our warranty protects you from the following issues:

Replating or tarnishing due to material or craftsmanship flaws
Manufacturing defects in joints, clasps, chains, or jump rings
Breakage due to product weakness, not accidental or forceful damage

Note: All approved claims require a small ₹200 shipping fee, which covers both pickup and return delivery.

What’s Not Covered

While we stand by our craftsmanship, the following are not covered under the warranty:

Damage caused by water, perfumes, sweat, or harsh chemicals
Accidental breakage, scratches, or wear-and-tear from daily use
Products that are lost, stolen, or altered by third parties
Color fading or tarnishing due to improper care

For best results, follow our care guide and store your jewelry in the original Kymee pouch.

How to Claim Your Warranty

We’ve kept it easy:

Email us at care@kymee.in or WhatsApp us at [+91 95586 08708]
Share your order number, issue description, and clear photos/videos of the damaged item
Our team will verify and confirm if your piece qualifies
Once approved, we’ll initiate the pickup and rework/replace with the same design (subject to availability)

Important Notes

Warranty is valid only for 1 year from the date of purchase
If the original design is out of stock, we’ll offer store credit or a similar product
Kymee reserves the right to approve or reject claims based on condition and warranty eligibility