Where we ship

• India: All serviceable pin codes via trusted partners.
  
• International: Select products and countries (DTP/DTU). Duties & taxes (if any) are payable by the recipient.
  

Dispatch timelines

• In-stock: 24–48 business working hours (Mon–Sat).
  
• Made-to-order / personalized: 7–12 business working days.
  

Delivery timelines

• Estimated dates are shown on product pages & at checkout based on your pin code.
  
  
• Metros: 2–5 business working days from dispatch; Non-metros: 4–8 business working days.
  

Shipping (India)

• Prepaid/COD: Free shipping on all domestic orders.
  

Order tracking

• Tracking link is shared via SMS / WhatsApp / Email once dispatched.
  

Delays & exceptions

• Weather, local restrictions, festival congestion, or courier constraints may cause delays.
• If your address becomes temporarily unserviceable, we’ll offer alternatives or a refund.
  

Failed delivery & RTO

• Couriers make up to 3 attempts. If undelivered, the parcel returns to us (RTO).
• COD: Re-ship on request; repeated COD failures may restrict future COD.
  

Address changes

• Allowed before dispatch only. Post-dispatch changes aren’t guaranteed.
  

International orders

ETA typically 6–12 business working days (excluding customs). Duties/taxes are non-refundable. Returns are currently not supported for international orders except for damaged/incorrect items; handled case-by-case. Contact 📧 support@kymee.in / 📲 +91 95586 08708.