Buyback Policy
Buyback Policy
To keep things fair & sustainable for Vermeil, Kymee offers an optional store-credit buyback on eligible pieces after QC:
Buyback value (on invoice value / MRP paid)
- 0–6 months: 60% as Kymee Wallet credit
- 6–12 months: 40% as Kymee Wallet credit
- 12–24 months: 25% as Kymee Wallet credit
- >24 months: 15% as Kymee Wallet credit
Key conditions
- Applicable to Kymee 18k gold vermeil items purchased on our website/app.
- Item must be in good, wearable condition with invoice & authenticity card; no third-party alterations.
- Items processed under Color-Care in the last 90 days are temporarily ineligible (prevents misuse).
- Non-eligible: personalized items, pierced jewelry (earrings/nose pins), gift cards, clearance/final-sale items.
- Shipping: Customer sends the piece to our service hub (trackable courier). If the buyback is rejected after QC and you want the piece returned, return shipping is ₹99.
- Credit: Issued as Kymee Wallet within 5 working days after QC, valid 12 months, non-transferable, non-encashable; usable online or at official Kymee channels.
(Note: Kymee currently focuses on vermeil. If we introduce solid-gold/diamond products later, separate buyback terms will be published.)