Terms & Condition

1. General — Policies apply to purchases via Kymee’s official website/app/verified channels only.
   
2. Condition & QC — All returns, exchanges, warranty and buyback requests are subject to quality check. Items showing wear, damage, or tampering may be rejected or charged.
   
3. Proofs — Kymee may request photos/videos (including unboxing video for damage/missing claims within 24–48h of delivery).
   
4. Packaging — Use original packaging/materials or equivalent protective packing; inadequate packing that causes transit damage may void claims.
   
5. Fees — Non-refundable charges include COD fee, gift-wrap, and shipping where applicable. Return handling fee ₹99 applies unless we shipped a damaged/incorrect item.
   
6. Promotions — Orders purchased during promotions/clearance may carry modified returnability (e.g., exchange-only). One active claim per order at a time.
   
7. Kymee Wallet — Store credits are non-cash, non-transferable, and valid for 12 months unless stated otherwise.
   
8. Fraud & Abuse — Kymee reserves the right to deny or limit service in cases of suspected abuse or fraud.
   
9. Policy Changes — Kymee may update these policies without prior notice. The latest version on our site applies at the time of request.
   
10. Governing Law — All disputes are subject to the exclusive jurisdiction of Surat, Gujarat (India) courts.
    

Contact — 📧 care@kymee.in | 📲 +91 95586 08708 | Hours: Mon–Sat, 10:00–18:30 (update as per your ops).